Return Policy Page
1. Return Period Customers can apply for a return within 7 days of receiving the product, provided they present valid shopping receipts. Special items (such as undergarments, food, etc.) may not be subject to this policy; please check the product description for details.
2. Return Conditions The product must remain in its original packaging, unused, and undamaged. Customers need to provide receipts or other valid proof of purchase from the time of purchase.
3. Refund Method Refunds will be processed through the original payment method and typically credited within 7-14 working days. If no receipt is provided, the mall will refund based on the product's minimum selling price.
4. Exchange Policy Customers can apply for an exchange within 30 days, provided the return conditions are met. Exchanged products must be unused and accompanied by their original packaging.
5. After-Sales Service If customers have any questions or issues regarding the product, they are welcome to contact the mall's customer service at any time. The mall will strive to provide a satisfactory solution.
6. Special Circumstances In special circumstances (such as pandemics, natural disasters, etc.), the return policy may be adjusted, with specifics subject to the mall's official announcements.
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Contact Info
- Address: FINEONWAY
- Phone: 19092488388
- Email: fineonway@hotmail.com
